**Effective Date: August 1, 2024**
At BLAUGRANA CERAMICS LIMITED, we strive to provide an enjoyable shopping experience. By purchasing from our website, you agree to the following policies:
1. **Order Process**
- Browse our products and add your selections to the cart. Proceed to checkout to provide your payment and shipping information.
2. **Payment Methods**
- We accept secure payments through Stripe. By using Stripe, you agree to their terms and conditions.
3. **Shipping**
- We aim to process and ship orders within 60 days of purchase. You will receive confirmation and tracking information once your shipment is on its way.
4. **No Refunds**
- Please note that all sales are final. We do not offer refunds unless you receive a defective or incorrect item. If this occurs, please contact us within 7 days of receipt for assistance.
5. **Customer Support**
- If you have any questions or need assistance with your order, please contact us at neok@mychoiceway.top.